WAIOS Willie's AI Operating System
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Willie's Grill & Icehouse

The AI operating system running across all 21 locations.

WAIOS is a working suite of AI apps and always-on automations built in-house for Willie's, covering the nightly floor, scheduling, certifications, purchasing, local marketing, search visibility, guest experience, and daily intelligence.

12
Live apps
20+
Automations
21
Locations
20+ hrs
Saved / week
Daily
In production
The main app

Everything in one place

The full operation on a phone or a laptop, no login required to look around.

Open on any device

WAIOS

Tonight's outlook, the live floor and seating, the schedule, local marketing, search visibility, the menu tools, and the assistant, all under one roof.

Tonight at a glanceSeatingScheduleGEO CopilotLocal MarketingAd Copy HelperRecipeAssistant
Open the app →
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The apps

Each one is live and in daily use. Click any card to open it.

The trackers are login-protected and role-scoped, so people only see the stores they should. Ask Diego for a login.

Working on their own, in the background

Automations

These run on a schedule with no one touching them, delivering to inboxes and phones or keeping the apps current.

Every morning

Daily Ops Brief 6am email
A one-page operations snapshot in your inbox each morning.
Daily Brief Podcast Daily audio
The brief as a short audio rundown for the drive in.
Cert Compliance Digest 7am email
Which certifications are missing or expired, by store.

Intelligence

Daily Restaurant Intel Daily email
Competitor and industry news filtered for Willie's.
Weekly Intel Digest Weekly email
The week's most important signals in one summary.
Restaurant Tech Scout Weekly
A weekly scan for new restaurant technology worth watching.
Search Visibility Watch Weekly
Tracks Willie's presence in Google and AI answers over time.
Weather Impact Automated
Turns the forecast into a sales and staffing heads-up.

Data keeping everything current

7shifts Sync Automated
Keeps the roster and roles current from 7shifts.
Mirus Sales Sync Automated
Pulls POS sales into WAIOS so numbers stay current.
MERIT Server-Section Data Automated
Feeds server-section performance into the reporting.
Vendor Price Watch Automated
Tracks vendor pricing over time so creep gets caught.
Sales Baseline Automated
Sets the baselines every store is measured against.
Staff Patterns Automated
Staffing patterns for smarter planning.

Guest experience & outreach

Guest Experience Agent Automated
Reads guest feedback and surfaces what needs attention.
Tattle Signals Automated
Brings Tattle guest-survey scores and comments in.
Marqii Server Reviews Automated
Tracks reviews down to the individual server.
Punchh Signup Import Daily
Imports new loyalty signups every day.
Alerts & Dispatch Email + SMS
Sends the right alert to the right person.
App Support Bot Email
Answers questions about how to use the tools.
The list keeps growing

What else we can build

Examples by department. If it happens on a schedule, follows a rule, or eats up someone's time every week, it can probably be automated. Swipe through, or pick a department.

📢 Marketing
Fill seats, grow loyalty, and stay on top of every location's reputation.
Review reply drafts
Replies to Google and Yelp reviews in Willie's voice, ready for a manager to approve.
Guest birthday offers
Loyalty offers sent to guests on the right day, on their own.
Win-back texts
Reach loyalty members who haven't visited in a while with a reason to come back.
Social post scheduler
Turn a short brief into a week of on-brand posts, queued and ready.
Local event finder
Spot nearby events worth promoting around, per store, before they happen.
Monthly newsletter drafts
A ready-to-send email built from the month's news and promotions.
🍽 Operations
Keep every shift running clean and catch problems before they cost money.
Low-stock text alerts
Get a text the moment a key item drops below par at a store.
Open / close checklist tracker
See which stores finished their opening and closing tasks, and which didn't.
Nightly manager-log summary
Every manager log rolled into one weekly trend for the DO.
Equipment maintenance reminders
Service reminders per store so nothing gets missed until it breaks.
Waitlist text alerts
Text guests the moment their table is ready.
Menu price roll-out
Push a price change across every channel at once, no store left behind.
👥 HR
Onboard faster, keep people, and take the paperwork off managers' plates.
New-hire onboarding tracker
Paperwork, training, and certs tracked automatically for every new hire.
Applicant auto-responder
Every applicant gets a fast reply and a link to book an interview.
Certification reminders
Employees reminded before TABC or Food Handler cards expire.
Turnover early-warning
A heads-up when a store's staffing patterns point to a retention risk.
Anniversary recognition
Work anniversaries and birthdays surfaced so no one gets missed.
Training completion tracker
Who's finished required training, by store and role.
💳 Payroll
Cut the surprises out of every pay run and keep labor in line.
Overtime early-warning
Alert before a shift pushes someone into overtime, not after.
Missed-punch flags
Catch missed or odd clock-ins before payroll runs.
Tip pooling calculator
Tips split and tallied by the rules, ready to hand off.
Labor vs sales alerts
A text when a store's labor runs hot against its sales for the day.
Payroll prep summary
A clean pre-run summary of hours and exceptions per store.
Break-compliance checker
Flag shifts that missed a required break before it's a problem.
🧾 Accounting
Close faster, catch what slips through, and see each store's numbers sooner.
Duplicate invoice catcher
Flag the same vendor bill paid twice before the money goes out.
Sales-to-deposit match
Daily check that what was rung up actually hit the bank.
Cash-variance alerts
A heads-up when a store's drawer is short or over.
Weekly P&L snapshot
A plain-English profit view per store, every week.
Expense receipt collector
Receipts gathered and matched to the right store and category.
Month-end close checklist
Every close step tracked so nothing is left hanging.
📦 Purchasing
Stop paying more than you agreed and keep vendors honest.
Price-increase alerts
Know the moment a vendor's price creeps above contract.
Order-guide builder
A current buying guide per store built from what's actually used.
Contract renewal reminders
Never get auto-renewed into a bad rate again.
Vendor scorecard
Rank vendors on price, fill rate, and accuracy over time.
Guest Experience
Hear problems the same day, and route every guest to the right person.
Low-score alerts
A survey score below the line texts the store manager right away.
Complaint router
Every complaint sorted and sent to the person who can fix it.
Catering lead router
Every catering inquiry sorted and sent to the right manager within minutes.
VIP guest flagging
Regulars and big spenders flagged so the team can take care of them.
📅 Scheduling
Fewer gaps, fewer no-shows, and less manager time spent on the schedule.
Shift-swap approvals
Swaps requested, checked against rules, and approved without a manager chasing it.
No-show & late alerts
Know within minutes when someone doesn't clock in for a shift.
Open-shift broadcast
An open shift goes out to eligible staff automatically until it's filled.
Forecast-based staffing
Staffing suggestions built from sales history and the weather.
📋 Compliance & Safety
Walk into every inspection ready, and keep records without the scramble.
Inspection prep checklist
A pre-inspection checklist per store before the health window opens.
Permit renewal reminders
Health and liquor permits flagged well before they lapse.
Incident report intake
Injuries and incidents logged in one place with the right follow-up.
Temp-log reminders
Nudges so cooler and food temp logs actually get done.
📈 Reporting & IT
The right numbers in the right inbox, and a quiet eye on the whole system.
Weekly exec dashboard email
A clean roll-up of every store's week, sent to leadership.
Weekly recap per GM
A plain-English recap of each store's week, emailed to its manager.
Data-sync health monitor
A quiet check that every feed is flowing, with an alert if one stalls.
Custom report on request
Ask for a number and get a report built to answer it.
Tell us what would help

Request a tool

Describe the headache in your own words. No tech terms needed. If it's a fit, it gets built.

Goes straight to Diego. You'll hear back on whether and when it can be built.
Request received.
Thanks. Diego will review it and follow up by email.